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Twisted Melon Customer Privacy Policy

Our Commitment To Your Privacy

Twisted Melon Inc.,, and its employees and directors (collectively "Twisted Melon") are committed to protecting the privacy of visitors and customers of this web site ("Site"). To accomplish this, we have implemented a comprehensive Online Privacy Policy that governs all information collected on or submitted to our Site. To make this Online Privacy Policy easy to find, we make it available on every page within the footer. By accessing, browsing or using the Site, you acknowledge that you have read, understand and agree to the terms and conditions of Twisted Melon’s Online Privacy Policy. If you do not agree to these terms and conditions, please do not access, browse or use this Site.

Information Automatically Collected (Use of Generic Data)

Non-personal and aggregate information is collected automatically. When you visit our Site, our server logs general data, such as your IP address and ISP's domain name (e.g.,,,, the name of the web page from which you entered our Site, which pages you visit on our Site, and how much time you spend on each page. We use this information to continually monitor and improve our Site and for internal analysis (for such things as online storage management and provisioning for future expansion). None of this information is collected or stored on a personal, customer or visitor-specific level (including, but not limited to IP addresses).

Personal Information Submitted by You

As a visitor to our Site, you may choose to use the Site to send Twisted Melon personal information (e.g., your name, mailing address, telephone number, e-mail address). For example, when you send a question via the Site or through external email, register for a specific product or service, enter a contest or set site preferences if they exist. Any time you submit personal information for a specific purpose using the Site, your information is used for that purpose only, unless you consent otherwise or as required by law. When you submit personal information to Twisted Melon on this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in another country, which may not provide privacy protections similar to those your country provides.

We do not send unsolicited e-mail to you or other visitors to our Site. We use e-mail only to respond to e-mail messages from you, or to otherwise engage in other communication that you have authorized and/or requested. Twisted Melon adheres to a strict ZERO-TOLERANCE SPAM policy. This policy applies equally to incoming and outgoing transmissions. Please see our Terms of Use Policy for additional information.

If you have registered login access to secure parts of this website, your account information is password protected. We recommend that you do not share your password with anyone. To further protect your personal information, your log-in time will automatically expire after a specified period of inactivity.

Customer Information & Credit Card Transactions

Limited information is supplied to Twisted Melon in the event of a sale. This includes your name, email address, IP Address and ISP domain name. This information is not sold or distributed to third parties. Credit card payments are processed through This information is collected solely for PayPal to securely process the order, and is not accessible to Twisted Melon.


The term "cookie" refers to files that are transferred from a web site to your computer's hard drive. We may monitor this website (including using 'cookies') in order to identify user trends, which will assist us in improving the site. If that occurs, the information will only be used in aggregate form and your individual details will not be identified or disclosed to any person or organization.

Some Web browsers allow you to decide whether or not to accept cookie files and some programs notify you when a Web site is about to deposit a cookie file on your hard drive. If you decide not to accept cookies, you may not be able to successfully navigate some portions of a Web site or may navigate with some redundancy. These conditions may or may not apply to this Site.

Sharing of Your Information

Who do we share your information with? The short answer: No One. Twisted Melon will never share any personal information provided on the site or through email with any outside parties. We may share non-personal, aggregated information as outlined above (in Generic Data) with our hosts, customers, partners and advertisers. Aggregated information is not linked to any personal information that can identify an individual person.

Twisted Melon will not give, trade, sell, or otherwise distribute any personal information you provide to us without your written permission, unless required by law.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect through the Site. However, please be advised that Twisted Melon cannot guarantee and has no control over the public or third party network through which you send your personal information to the Site.

External Linked Internet Web Sites

This Site provides hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document all together, or to other web sites not controlled by Twisted Melon. These other hyperlinked web sites may contain privacy provisions that are different from those provided herein. Twisted Melon is not responsible for the collection, use or disclosure of information collected through these web sites, and Twisted Melon expressly disclaims any and all liability related to such collection, use or disclosure.

Public Forums

The Site makes use of a public forum system divided into specific categories. Use of the forums requires registration and you may control the display and appearance of the data you provide. Please remember that any information that is disclosed in the topic areas of any of the forums becomes public information - you should exercise caution when deciding to disclose any personal information. Twisted Melon does not monitor the site for content and is in no way responsible for the content posted by you or other users of the forum. Although registration is required before posting, reading is available to anyone accessing the Site.

Access by Children

The Twisted Melon Site is not structured to attract children under the age of 13. Twisted Melon believes there is no information on its web site(s), which is inappropriate for viewing by children.

Online Privacy Policy Changes

This Online Privacy Policy is subject to change. Any changes to the Policy will be posted on the Site. All information submitted through the Site, is subject to the terms and conditions of this Online Privacy Policy, as amended.

How To Correct or Delete Your Information

We honor requests from you to correct, amend or delete any information you may have sent us, including account status for appropriate Site sections. You may verify that appropriate corrections have been made. To correct, amend or delete account information, email our Privacy Address. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. An automated account management interface is available on the Site to revise registration information when making purchases or subscribing to services.

Should you have other questions or concerns about Twisted Melon's Online Privacy Policy, please contact us.


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